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Virtual Programme

TIME

THURSDAY, 20 AUGUST 2020

08:00

Welcome and introduction 

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08:15

The state of the European attractions industry

Jakob Wahl, IAAPA EMEA (Global Association for the Attractions Industry)

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08:35

Attractions and the tourism economy: why we need to work together

Bernard Donoghue, Association of Leading Visitor Attractions (ALVA)

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09:15

How can Africa leverage visitor attractions to draw tourists beyond sun, sea, and safari?

Kojo Bentum-Williams, UNWTO Africa and VoyagesAfriq Tourism

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09:45

Break for coffee | Head over to the PARTNERS tab and visit the exhibitors, or make some CONNECTIONS and start chatting, or go to MEET THE SPEAKERS to chat to Bernard Donoghue

10:45

Leveraging visitor spend on site: the link between visitor experience and economics

Tony Sefton, Vision XS

11:25

Correctly pricing our ticket admissions

Panel: Joep Stevens, SANParks | Lara Mostert, The South African Animal Sanctuary Alliance | Ian Mann, Gateways

12:00

Lunch break | Head over to the PARTNERS tab and visit the exhibitors, or make some CONNECTIONS and start chatting, or go to MEET THE SPEAKERS to chat to Tony Sefton

13:00

Attractions and the experience economy

Joe Pine, Strategic Horizons

13:40

Industry Case Studies: Platform Creative Agency and Attraction Retail Partners | Semnox | Webtickets
Find the solutions you need to take your attraction from good to great

14:45

Break for coffee | Head over to the PARTNERS tab and visit the exhibitors, or make some CONNECTIONS and start chatting, or go to MEET THE SPEAKERS to chat to Joe Pine

15:45

Who visits and who doesn't? How market research helps you succeed
Colleen Dilenschneider and Jim Hekkers, IMPACTS Experience

16:25

Domestic tourism: the keys to recovery and future success
Panel: Sisa Ntshona, SA Tourism | Louise Gordon, Johannesburg City Parks and Zoo | Ingrid Sinclair, Two Oceans Aquarium

17:00

Wrap up and Close