Find government COVID 19 information at www.sacoronavirus.co.za

Virtual Programme

TIME

THURSDAY, 20 AUGUST 2020

08:00

Welcome and introduction 

Sabine Lehmann, AAVEA

08:15

The state of the European attractions industry

Jakob Wahl, Executive Director and Vice President, IAAPA EMEA (Global Association for the Attractions Industry)

08:35

Attractions and the tourism economy: why we need to work together

Bernard Donoghue, Association of Leading Visitor Attractions (ALVA)

09:15

How can Africa leverage visitor attractions to draw tourists beyond sun, sea, and safari?

Kojo Bentum-Williams, UNWTO Africa and VoyagesAfriq Tourism

09:45

BREAK | Head over to the Exhibition Booths or to Networking
10:45

Leveraging visitor spend on site: the link between visitor experience and economics

Tony Sefton, Vision XS

11:25

Correctly pricing admission tickets

Panel: Joep Stevens, SANParks | Lara Mostert, The South African Animal Sanctuary Alliance | Ian Mann, Gateways

12:00
LUNCH BREAK | Head over to the Exhibition Booths or to Networking
13:00

Visitor attractions and the experience economy

Joe Pine, Strategic Horizons LLP

13:40

Meet the Suppliers
Find the solutions you need to take your attraction from good to great

14:45

BREAK | Head over to the Exhibition Booths or to Networking

15:45

Who visits and who doesn't? How market research helps you succeed
Colleen Dilenschneider and Jim Hekkers, IMPACTS Experience

16:25

Domestic tourism: the keys to recovery and future success
Panel: Sisa Ntshona, South African Tourism | Dr Betty Radier, Kenya Tourism Board | Louise Gordon, Johannesburg Zoo | Ingrid Sinclair, Two Oceans Aquarium

17:00

Closing