PROGRAMME

WHAT TO EXPECT FROM THE AAVEA VIRTUAL PROGRAMME

The Annual AAVEA Conference is well known for its top-quality speakers and this year will be no exception, even with our shift to virtual. In 2020, the virtual platform allowed us to offer even more expertise and a wider range of perspectives, this year will be no different.

AAVEA Virtual 2021

Unfolding futures: Insights that will inform our approaches for tomorrow

PROVISIONAL PROGRAMME

19 AUGUST 2021

09:00	Welcome
09:10	Keynote Sabine Lehmann \| AAVEA and Curiositas Understanding the attractions landscape: results from AAVEA’s first ever Benchmark Survey
09:50	Stephanie Schaub \| Chocoversum, The Chocolate Museum Creating customer value through variable pricing: a case study
10:30	*Liam Findlay \| AromaPrime* How to boost profits with multisensory tricks
11:00	*Thomas Stavrides \| Webtickets* Product Theatre
11:15	Break
11:40	Tiffany Andrews \| Zeitz Museum of Contemporary Art Africa Embracing digital: what we’ve learnt moving our offering online, the good, the bad and the ugly Chao Tayiana Maina \| African Digital Heritage African heritage futures: sustainable pathways to enhancing audience experience through digital technology. *Session sponsored by:*
12:20	Panel Discussion Hosted by Mashoto Mokgethi, South African Tourism Domestic tourism and how it saved the day (or not) during Covid-19 Panellists: Loren Pavitt \| CapeNature Oupa Pilane \| Graskop Gorge Lift Company Ndabezitha Khoza \| uShaka Marine World
12:50	Ella Baskerville \| Blooloop The future of attractions: benefits that came out of the pandemic
13:20	Peter Oliver \| Semantic Product Theatre
13:35	Break
14:20	Moses Lebofa \| Coffee by Moses, Makers Landing @ V&A Waterfront Post-lunch energiser session
14:30	James Beardsworth-Shaw \| The National Gallery Engaging members at the National Gallery, London
15:00	Bernadine Galliver \| BDO South Africa The demands of Gen Z: the trends and insights you need to know to attract this market
15:30	Break
16:00	Jakob Wahl \| IAAPA, The Global Association for the Attractions Industry IAAPA Update
16:10	Keynote Bernard Donoghue \| ALVA, UK’s Association for Leading Visitor Attractions No longer at home: why attractions are the new social spaces
16:50 - 17:00	Wrap up